FAQ Page

Alcohol addiction and substance use disorders happen when an individual continues to take a substance, despite experiencing problems and/or consequences as a result. This can cause health problems or other issues at home, school, or work. Alcohol and other substance use disorders are progressive and can be fatal. Getting help as early as possible is strongly recommended. If you think you may have an alcohol or substance use disorder, see your doctor. Physicians often refer their patients to a specialist or recommend an inpatient treatment program to ensure a correct course of treatment is received.

Muskoka Recovery provides medically supervised, safe, comfortable alcohol detox as well as detoxification for benzodiazepines, opiates, and other substances. Our medical facility is staffed with an RPN 24-hours a day, and our physicians can prescribe medications to assist with the detox process, cravings, and withdrawal symptoms. Our medical detox unit also offers withdrawal management as a detox-only option for clients who do not wish to attend inpatient treatment. For more information, please visit our Medical Detox page.

For a full list of items you should and should not bring to Muskoka Recovery, please see “preparing for your stay.” Any specific questions you have can be directed to our admissions counselor.

Navigating the world of substance use disorder treatment can be difficult. If you are unsure what you need, our team can help you find the best option. Our skilled intake team is always available to assist with choosing the appropriate treatment for yourself or a loved one. If our treatment center isn’t the right fit, we will gladly provide direction and contact information for the services and support you need. Please call us at 1-647-298-1196 to speak with one of our professionals directly.

Our programs vary in cost, depending on whether you choose private or semi-private accommodation and on the level of care that is needed. Please contact our Intake department for information on our programs and fee structures at 1-647-298-1196 or info@muskokarecovery.ca

More and more insurance companies are covering the cost of substance use disorder treatment or offering it at a low cost. Depending on your coverage and province of residence, some or all of the treatment costs may be covered. Usually, clients are required to pay for their treatment upfront and submit receipts for reimbursement. Our team is here to assist our clients by providing appropriate documentation as requested.

Because detoxification and the associated withdrawal symptoms can often be one of the greatest barriers that prevent individuals from receiving treatment, medically supervised detox programs are often necessary to ensure an individual’s safety and comfort during the withdrawal process. We provide medically supervised, safe, comfortable detoxification for benzodiazepines, opiates, and other substances. Upon arrival at Muskoka Recovery, all clients are required to stay in our medical facility for a minimum of 24 hours or until they are fully stabilized. Clients admitted for our core treatment program requiring longer than 24 hours to stabilize will have their program delayed until our medical team feels confident to discharge them into the community. In these instances, an additional per-day stabilization fee will be applied to the client’s program investment. For this reason, we strongly recommend a plan of abstinence for the days prior to arrival at Muskoka Recovery. To learn more about our Detox Program, Click Here.

Our programs vary in length; however, Muskoka Recovery strongly recommends that our clients stay with us for a minimum of 30 days to optimize their healing and recovery. Because Muskoka Recovery’s treatment plans are customized for the individual, recommended treatment length can vary from client to client depending on their substance use history and mental health status. Muskoka Recovery also offers 30, 60, and 90-day inpatient treatment programs and a stand-alone detoxification program. All clients who complete their treatment program have full access to our continuing care post-treatment programs.

Confidentiality is crucial to our client’s care. At Muskoka Recovery, respect for the confidentiality and privacy of our clients is a cornerstone of our business. The confidentiality, privacy, and security of personal information are assured through Muskoka Recovery’s adherence to the Ten Privacy Principles as defined by the Canadian Standards Association and through compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s Personal Health Information Protection Act. In addition, Muskoka Recovery’s employees are bound by a Confidentiality Agreement as a condition of their employment. See our full privacy policy here.

Muskoka Recovery is LGBTQ+ friendly and welcomes all members of the community. Our staff is trauma-informed and seeking safety trained.

Muskoka Recovery has a strong relationship with Veterans Affairs Canada and The Department of Defense. At any given time, we have a number of military clients at the Centre. Muskoka Recovery runs a weekly Military group facilitated by our Trauma Therapist and a Veterans Counselor.